But the worse would be having irate people shouting/scolding you for something you did not do. Yes, we all contribute towards mistakes that happen since we are working together as a team but I don't find it right to be shouted at at such an irrational manner. I feel that it's the respect between people that should always be maintained, as well as their dignity. Be happy, people! Be understanding, customers! Happy customers, happy servers, happy atmosphere. It doesn't matter if we're busy then, because if everyone's in a patient and mood, everything somehow feels like it'll work out better.
I have to stop letting the water valves open whenever I feel stressed and pressurized while handling strangers. That said, I wonder what interesting incidences will happen during my internship...